Rova Studios LLC ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit our site, purchase a template, or work with us on a custom project — and how we use it.

1. Information We Collect
Information you give us directly:

• Name, email address, and billing information when you purchase a template or book a custom service
• Project details, copy, and images you send us for a custom project
• Information you submit through contact forms, questionnaires (e.g., before a Brand Strategy Session), or our newsletter signup
• Information collected automatically:
• IP address, browser type, and device information
• Pages visited and time spent on our site, via cookies and analytics tools

2. How We Use Your Information
We use the information we collect to:

• Process purchases and deliver templates (including issuing Showit Share Keys)
• Communicate with you about your order or project
• Provide custom design services
• Send newsletters or marketing emails, if you've opted in
• Improve our website and offerings
• Meet legal and accounting obligations

We do not sell your personal information.

3. Payment Processing
Payments made through this site are processed by a secure third-party payment processor. We don't store your full payment card details — that information is handled directly by our payment processor under their own privacy and security policies.

4. Email & Marketing Communications
If you sign up for our newsletter or opt in during checkout, we'll send you emails through our email service provider. You can unsubscribe at any time using the link in any email we send. Unsubscribing from marketing emails won't affect transactional emails related to a purchase or project you're actively working with us on.

5. Cookies & Tracking Technologies
Our site uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can disable cookies through your browser settings, though some site features may not work as intended if you do.

6. Third-Party Service Providers
We work with a small number of trusted third-party tools to run Rova, including:

• Showit — our website and template delivery platform
• A secure payment processor for handling purchases
• An email service provider for newsletters and communication
• Website analytics tools for understanding site traffic

Each of these providers has its own privacy policy governing how they handle your data. We only share the information necessary for them to provide their service to us.

7. Data Sharing & Disclosure
We don't sell or rent your personal information. We may share it:

• With the service providers listed above, solely to operate our business
• If required by law, subpoena, or legal process
• To protect the rights, property, or safety of Rova, our clients, or others

8. Data Retention
We retain your information for as long as needed to fulfill the purposes outlined in this policy — including order records for accounting purposes, and project files for reference during and after a custom engagement. You can request deletion of your data at any time, subject to legal recordkeeping requirements.

9. Data Security
We take reasonable measures to protect your personal information, including relying on reputable, secure third-party platforms for payment processing and hosting. No method of transmission over the internet is 100% secure, and we can't guarantee absolute security.

10. Your Rights & Choices
Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at design@caitywarren.com.

11. Children's Privacy
Rova's site and services are intended for adults. We don't knowingly collect personal information from anyone under 18.

12. International Visitors
Our site is hosted and operated in the United States. If you're accessing Rova from outside the U.S., your information will be transferred to and processed in the U.S., where privacy laws may differ from those in your country.

13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect once posted to this page.

14. Contact
Questions about this policy or your data? Reach out at design@caitywarren.com.